Privacy Policy

Effective Date: January 1, 2026

1. Introduction At CITYGOO, we are committed to protecting your privacy and ensuring your personal information is handled with the highest level of care. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when interacting with our website and services.

2. Information We Collect We collect information to provide a seamless e-commerce experience. This includes:

• Personal Information: Data you voluntarily provide, such as your name, shipping address, email address, phone number, and payment details during the checkout process.
• Usage Data: Information collected automatically when you visit our site, including your IP address, browser type, device information, and pages visited.

3. How We Use Your Information Your data is used solely for the following purposes:

• To process, fulfill, and ship your orders.
• To communicate regarding your orders, account status, or customer support inquiries.
• To improve our website functionality and user experience.
• To send promotional communications (only if you have opted in).

4. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to maintain the highest security protocols, please note that no method of electronic transmission or storage is 100% secure.

5. Disclosure of Information CITYGOO does not sell, trade, or rent your personal information to third parties. We may share data only under the following circumstances:

• Service Providers: With trusted partners responsible for logistics, shipping, and payment processing, strictly to fulfill your order.
• Legal Compliance: When required by law or to protect our rights, privacy, safety, or property.

6. Cookies Our website uses “cookies” to enhance your browsing experience. Cookies help us understand visitor behavior and improve site navigation. You may choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our site.

7. Policy Updates We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact our support team at:

Email: contact@citygoo.store